Crossroads — service not provided

Address:

C-184, West Patel Nagar,, New Delhi, New Delhi, Delhi, 110008

Dear sir/ma'am,

I am a member of crossroads and using their "roadside assistance" service for quite long time. Basis my past experience with crossroads and seeing their prompt services in roadside assistance i decided to buy their other service "service on wheels" while their tele-sales team called me to buy this. The main usp was "door step servicing at convenience of time".

I scheduled the service to be done on 2nd december but there has been no revert at all. The salesman had sent me the details on whatsapp and when i purchased the product, they deleted the messages. When i called their call center to avail the service, no one responds. I have paid them rs. 4464 and i demand my money back now.

Membership id - [protected]

Regards,
Dikshant kapoor