| Address: | 400024 |
| Website: | www.customer-support-center.com |
A group of # are sitting der,
Dat owner rajiv goshwami is a big time raskal.
I also received this center number though internet stating its a lg customer service center, so i complained. Immediately same evening deir technician named sandeep came to our place n gave the reason dat my logic board n back lit is spoiled and would be repaired at 5300/- and took visiting chrges 350/- and wnt.
Its seemed like dey did not repair any part bcoz i had asked dem to return the replaced parts.
He gave the tv next dat itself n wnt bt soon aftr few hrs my tv turned off i called him, he sd he would snd his technician to tk the tv back n see wot prblm it had.
Bt nobdy turned up, so i kept calling and he answered and sd dat his uncle has expired im nt der ill snd sum one, afr a day another technician named arun came n he took the t. V and wnt,
Aftr 2 days upon me colling him again n again he den answered my col n sd ok he has repared n will gt it.
He came n gave the tv n wnt bt still my problems were nt solved...
Again i called him nxt day bt his cell was nt reachable,
So i called him nxt day he came n i switched the t. V on in frnt of him it wnt off,
So he took it back n sd ill do it dis time or else ve will return yur money, he took it n din returned for a week,
So i called him n his number was nt reachable, so i called the center dey asked me who had come wat is his number, name n oll foolish things which dey should knw.
Aftr continous calls n inquiry
On 18 a 3rd prsn called sum tiwari came n delivered the t. V n asked 350/- frm my parents so dey called me n i askd dem fuh wot reason yur chrng yur spare parts fuh which yu had gvn 6 mnths garnty has nt evn wrkd fuh 6 days, n agin yu wnt mre, i sd if it wrks ill gve yu at the centre n collect my parts, he sd if yu dnt pat ill nt gve yu ne services n called sum one n sd inko block karo ye paise nhi dere,
My brother cme frwd in my absence n askd him to leave the house immediately,
I called him he din receive my call n nxt day i called them dey r telling apka tv de deiya hai abi kya chahiye, i told dem its nt repaired neither are my prts gvn wot repairs hve ull done.
Dey sd senior is nt available, neither in deir center or on deir customer care no [protected] dey continuosly kept me on hold fuh 3 mins n cut the col.
Its been 23 days dey have harrased me, at last i sd if yul cnt connect me to yur senior ill drag yul to consumer court,
Den they trnsfered my call to senior
I spoke to dat son of a # named rajiv who is the owner, n aled fuh the refund of my hard earned money dat # told me gve me once chnce ill gt it done by being in frnt, n gve yu in 5 days, i told him im nt intrstd bcoc in 18 days its nt done wot stars will he put in 5 days???
I told him gve me bck my money, upon dat he sd i cnt gve tu the whole amt v mi8 gve 50% or so bcoz rest chrges r der of transport n delivery n labour i sd is my tv repaired evn 50% no den y shall i gve yu??
He den sd ill col in 2 hrs, he still hasnt called or gvn ne feed bck.
I once again called dem today mrng n seniors r nt available...
Dese ladies ovr der r also culprits oll cheap n bunch of âchorsâ
I swear dey shall b thaugh a lesson..
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