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D2H — Account activation

Yesterday around 6.30PM d2H connection got disconnected, so I recharged the account immediately and informed the local (Sri Lanka) distributor for activation. Still, they haven't activated the account and I have to keep calling them to get the connection back.

I'm from Sri Lanka. Is it possible for us to pay the amount directly via the online portal?

Very disappointed about this. Even during weekends too we are unable to watch it.
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Dear Customer( Arch T),

Please reach out to your respective local dealer for further assistance in this regard.

Thanks & regards
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