[Resolved]  d2hshop.com — Not delivering replacement

Address:Meerut, Uttar Pradesh

I hv purchased a sheos combo order no [protected] Dr 25/6/2015, & received the same on 30/6/2015 but sheos were found tight on my feet. I hv complaint d2h & they asked me to send back complete combo and I will replacement with in 6-7 days. I couriered the combo on 4/7/15 wich delivered to d2h on 7/7/15. but till today they have not sent my sheos of next size. I hv complained so many times & always they reply that I will get my combo within 5-6 days. When I request them to give their senior 's no. they refused. What should I do. They r neither returning my combo not refunding my money.
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Complaint marked as Resolved 
D2Hshop.com customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2015
D2Hshop.com Customer Care's response
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Verified Support
Aug 21, 2015
D2Hshop.com Customer Care's response
Dear Praveen Sharma, we informed you over the phone that Ecoplay Shoe combo brand does not provide size No. 10. Nevertheless, if you want specifically size No. 10 shoe combo, it is not at all possible. Hence, we can refund this order value, which is under process.
Complaint comments 

Comments

Defective product

I have purchased sansui hard rock mobile from d2h shop. When I received the product I, I saw that Its touch screen was not working.plz resolve the issue

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