| Address: | Village fransi hisar |
This complaint is against je (Dhbvn) agroha mod hisar and on duty lineman. I am Dinesh from from village fransi having connection on home from tubewell line name agroha AP. I have lodged the complaint on telephone for individual power supply cut from the last 30 hours though in my neighbourhood there is full supply of electricity. And till now it has not been resolved no one visited the site from the deptt. Even i tried to call je and lineman for many time but he is on his ego that he is not picking up the phone call or whenever he picked the call he says we are working on different line and it's been 2 days they don't even worked on our line. Telephoned to customer care many time but they also failed to asist me.
It seems there is no sense of establishing customer complaint board, online and telephone complaint board, appointing je and lineman when they cann't even resolve the customer problem on time. Even they used to forward the fake and wrong report to officials and customer that problem has been resolved and in actual they didn't even visted the site. This is the real truth of the electricity board.
I am writting this complaint in a hope that an action will be taken against such careless and disgusting je and lineman. And that my problem will be resolved urgently.
Regards: Dinesh bhambu
Village fransi agroha
Hisar
Pin 125052
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