Dakshin Haryana Bijli Vitran Nigam — Corruption in DHBVN - Cancelled name change application multiple times

Address:

SCO-4, 1st floor, National Highway 8, LIG Colony, Sector 31, Gurugram, Haryana 122003

Raised multiple time for name change in connection but every time getting

Name change from Vibha Gaba to Archana Sharma is requested mutlitple times. Account number is [protected]. Every time the request is rejected. Twice money is paid for fees but still no resolution. Why so much corruption in this department. The reason for rejection is irrelevant as there is nothing like that is mentioned in online form. All required docs were submitted. There is no option to upload join owner NOC. Nowhere on website there is option to upload or mentioned like that still request got cancelled with this reason. My request number was CMPG[protected].
Why we need to pay the fees again and again when we already paid the fees. Every time they reject the request due to some stupid reason and then we have to pay the fees again. Either pay to them via corruption or like this, these corrupted people makes their way to earn black money.
When I got their office then they simply said that for Housing board sector 31 all online application taken care at sector 44 office. How is it possible? very corrupted and ill mannered people.