[Resolved]  Dakshin Haryana Bijli Vitran Nigam — Power Cut for almost last 24 hrs.

Address:

Faridabad, Haryana

Dear SDO/JE/ALL concerned, This is in reference to Complaint number [protected] dated 19/03/2014 time 10.43pm. Further, , this is regarding the power failure for more than 22 hrs with respect to Account NumberMM11-0113, K. N. [protected], Address 864FF, LiG Flats, Housing Board Colony, Sector 21D Faridabad Distt. I Sanjeev Kumar Mahajan do hereby stated that on contacting for more than 20 times with Mr. Mahinder, Suresh, Amit Pandey etc.at customer's care cell toll free no.[protected] for the above stated complaint number I got only answers as " Sir aap chinta na kare, Nishchint rahe aap ki complaint urgent basis par jalad hi address kar di jayegi, Apki complaint JE. ko escalate kar di he, Apki complaint SDO ko forward kar di he, Line man abhi thodi der me approach karega etc.etc." Sir, On contacting JE. I got answer my bill till january month not paid yet. I am for your convenience hereby enclosing you current bill No. 25159016 bill dated 14/03/2014 downloaded from your website dhbvn.com whose last due date of payment is 31/03/2014. is CLEARLY STATING MY ALL THE PREVIOUS DUES OF RS. 5431/- HAS ALREADY been CLEARED VIDE RECEIPT NUMBER 1/65, RECEIPT DATED 10/03/2014, CHEQUE NO. 778046, Dated 08/03/2014 (COPY of bill No. 25159016 ENCLOSED). It is important to note current bill no 25159016 has not been received by anyone in our neighbourhood or sector as bill for current period has not been circulated by the department. Please do let me know if customer fails to deposit bill dues in time then he/she has to pay interest etc. Why DHBVN personnel responsible for mending my power failure should not be penalised for all my troubles including financial losses, loss of time, loss of my work focus, loss of milk, vegetables, fruits etc in my fridge at home, emotional loss due to unable to charge my cell phone henceforth unable to interact my family at home town in Punjab, etc.. Further requesting you please look into the matter and do the needful with immediate effect. (Note that me and my wife both staying at this home and nobody else. Both we are working. My phone number registered with your website do most of time remain not reachable due to my working condition/atmoshphere. My wife's and office's/shop numbers are 0129=2414027( Mr. Wadhwa, Mrs Ashu Mahajan, Mrs Usha ARora) Mrs Ashu Mahajan(wife)-[protected], [protected].Her numbers are also registered with your website to contact as an alternative .) Further, do request that I am not getting my bills for the last so many months. Hence either I have to collect bill in duplicate from website or DHBVN's local office at NIT Faridabad. Please look into the matter Atlast, request to please do properly organise electricity main wires running across in front and upront of my Main door. Note these wires of others are running on Iron grill also. My baby is a toddler who often tries to catch these wire can cause harmful dangerous accident on any day. I have already informed JE/Sdo and Line man in person, over the phone and in written on dated 08/03/2014. Please do the need ful for the same also. Thanks and regards Sanjeev Kumar Mahajan 864FF, Sector 21 D Faridabad, [protected]