[Resolved] Datawind — Battery Problem and Automatic Restart and Display brocken

dsr.rajkumar

from Hyderabad, Telangana

Address:	Amritsar, Punjab
Website:	www.datawind.com/

I have purchased DATAWIND pocket surfer 3G5 mobile in 2014 and I'm facing so many problems from day one. I have called so many times to contact the company but never connected to exact service provider. But my self done minor repairs raised. Like speakers and mike problems. Now I want bring your notice that My phones Battery was gone now and Display broken now that phone should not be use at al. What is the solution to me. I have roamed here and there address given by the DATAWIND TEAM but there was no DATAWIND service centres. I request the forum to take immediate and strict action against this company.

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Complaint marked as Resolved

Verified Support

Sep 19, 2015

Datawind Innovations Customer Care's response Dear Raj Kumar,

Greetings of the day.

We regret the inconvenience caused.
Kindly share your contact number so that we can assist you further.

Alternatively you can contact us at our support number:[protected].

Regards
DATAWIND INNOVATIONS.

Verified Support

Sep 21, 2015

Datawind Innovations Customer Care's response Dear Raj Kumar,

Greetings of the day.

We regret the inconvenience caused.
We are still not having any details from your end, kindly share your contact number so that we can assist you further.

Alternatively you can contact us at our support number:[protected].

Regards
DATAWIND INNOVATIONS.

Verified Support

Sep 22, 2015

Datawind Innovations Customer Care's response Dear Raj Kumar,

Greetings of the day,

Since we do not have any details from your end and are unable to get in touch with you in the absence of any contact details .
if the issue still persists, kindly log a new complaint with valid number so that we can assist you at the earliest.

Alternatively you can contact our support number at [protected].

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS