Datawind — Caller Can't listen my voice

Address:Bangalore, Karnataka

Hi, I bought pocketsurfer3gs mobile last month, from the day one there is a problem in mobile microphone so be caller not be able to listen my voice. I have been managing this problem using earphone, now the earphone also damaged. Please replace it with new one or replace it. Looking forward for your response
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Datawind Innovations customer support has been notified about the posted complaint.
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Dear Koti Sharn,

Greetings of the day.

We regret the inconvenience caused.
Kindly share your contact number so that we can assist you further.
Alternatively you can contact us at our support number:[protected].

Regards,
DATAWIND INNOVATIONS.
Thanks for the response,

Please make a note of my mobile#
[protected]


Regards
Sharan
Dear Koti Sharn,

Greetings of the day.

We regret the inconvenience caused.
Kindly share your alternative contact number, as given contact number is not responding, so that we can assist you further.
Alternatively you can contact us at our support number:[protected].

Regards,
DATAWIND INNOVATIONS.
Hello Datawind team

Please call me to the same number. Looking for a help from you, really facing problem with the mobile.
It would be better if you can send any one of your technical representative to my address


2nd floor, Mithra Towers, 10/4, Kasturba Road, Bangalore-1


Thanks
Sharan
Dear Koti Sharn,

Greetings of the day.

We regret the inconvenience caused.
Kindly share your alternative contact number, as given contact number is switched off, so that we can assist you further.
Alternatively you can contact us at our support number:[protected].

Regards,
DATAWIND INNOVATIONS.
Dear Pradip,

Greetings of the Day.

Since we do not have any another contact details from your end and are unable to get in touch with you in the absence of any other contact details .
if the issue still persists, kindly log a new complaint with valid number so that we can assist you at the earliest.

Alternatively you can contact our support number at [protected].

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.
Hi,

The issue is still open.. I fed up with careless service from your end. No value for customer voice??
I had called your customer service couple of times there was only a recorded voice saying this # doesn't exist
and have deducted Rs.2 for each call. At-least provide me details of datawind service centre in bangalore.

Expecting a faithful service from you. Please do the needful.


Thanks
Sharan

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