[Resolved]  Datawind — Cheating with my New Datawind UbiSlate 3G7 SmartPhone

Address:

Nashik, Maharashtra

ave given my Tablet UBISLATE 3G7 SMARTPHONE DEVICE for repair of crack touch screen on 10 Oct 2014 to your local service center Nashik ( Electronic Media BF-5 Thakkar Bazar, New C.B.S Nashik Maharashtra 422001) against datawind Complaint ID 1009MH43050 with repairing Charges paid Rs 2200/- local service center (Purchased on date:- 25 Sept 2014 under one year Warranty).As I am an IT & Electronic Knowledge person before sending i have checked my device was working in good condition except touch screen crack.After submitting my device for repairs on my local service center, i have taken follow-up with local service center for one month then, called for many time (about 10 to 20 times on your customer care Service help line every time your service attainder told me you will get your device within 7 days after that again same messages was pass to me till 45 days).This Matter was escalated to customer care Mr Kalyan Singh. Datawind Innovations, after many time follow-up he finally send mail that your device is deliver to local service center E-mail received from Mr Kalyan Singh given below, where i have checked that it was not my Device but still request of you local service provider i picked up same, after checking thoroughly I found that Device was old used one having following problems given below, on the next day i given E-mail to Mr Kalyan Singh of Datawind Escalations. Problem details old Tablet i received:-1>No IMEI number found in tablet 2>No Serial Number found in tablet3> MAC Address not matches.4> Deep scratches on touch screen.5> SIM Slot not working with any card.6> Hangs while working For reference I have 1> Purchase Invoice copy 2> Work order number of local service center (Electronics Media). 3> Mail Transaction copies.