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Datawind Innovations

Datawind — Cheating/Fraud with the Customer

Address:New Delhi, Delhi

Dear Sirs, I wish to draw you kind attention that I have purchase a Datawind Tab on 02.03.2015 through Naptol and the Tab was delivered to me on 05.03.2015. The Tab was faulty. It was not functioning at all. I have contacted your customer care so many times but the problems were not solved. Even after my so many calls to your customer care, they have advised me to surrender the tab in your Gurgaon branch for repair work. I surrendered the tab on 25.03.2015 but till now I have not received the tab. When I contacted your customer care they have advised me to wait for another 20 days. This is really cheating with the customers. I am feeling very harassing. I hereby request you to kindly send me either a new one or the same tab without any fault. If no action is taken by the company, I will take a suitable legal action against you for cheating/fraud with the customers. Satendra Singh
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Dear Satendra Singh,

Greetings of the day.

We regret the inconvenience caused.
Kindly share your contact number so that we can assist you further.
Alternatively you can contact us at our support number:[protected].

Regards,
DATAWIND INNOVATIONS.
Reply
its [protected]
Reply
Dear Satendra Singh,

Greetings of the day.

We regret the inconvenience caused to you. Your issue has been forwarded to our concerned service team and we will revert to you in the next 5 business days.

Thank you for your patience and cooperation.

Regards,
DATAWIND INNOVATIONS.
Reply
Dear Satendra Singh,

Greetings of the day.

As per our records, your device has been dispatched through Bluedart Courier, AWB no is [protected].

Thank you for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.
Reply

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    Datawind Innovations Phone
    +91 18 3514 1330 (India)
    +1 855 3282 9463 (North America)
    Datawind Innovations Address
    108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
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