[Resolved]  Datawind — for Service center

Dear sir, We have purchased two tablets & one tablet keybord. We are your regular customer from JAIPUR(RAJASTHAN). I purchase the one tablet key bord. But problem in this key bord space key not work properly. so, we call your service help line no. then your executive say to me we submit this keybord in our service center then we we will will be change this . So, we submitt this keybord to LAKSHYA TECH SOLUTIONS LTD. AT JAIPUR office. Then he said to me that we WILL call me if new key bord come from datawind. Then sir, no call came from LAKSHYA TECH SOLUTIONS LTD. AFTER one month & we call the telelphone no. but no response. Then we went of lakshya office . I saw this office have closed & notice bord message tel no. is wrong. sO, TRY TO UNDERSTAND my problem . pls send my key bord . U can find the attachment of MY RECEIPT. by Lakshya tech soloution. We r waiting for your reply. thnx & reg. Bhupendra tiwari [protected] [protected] JAIPUR(RAJASTHAN)
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Aug 5, 2021
Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
 
2 Comments

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Dear Bhupendra Tiwari,

Greetings of the day,

We regret the inconvenience caused.
As per your complaint, we have forwarded your issue to the concern service team and we will update you in 5 working days.

Thank you for your patience and cooperation.

Regards,
Datawind Innovations.
Dear Bhupendra Tiwari,

Greetings of the day.

As per our discussion, thank you for confirming that you received the keyboard, and your issue has been resolved.

For any issues related to the DATAWIND tablet, kindly contact our support number at [protected].

Thank you for your patience and cooperation.

Regards,
DATAWIND INNOVATIONS.

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