[Resolved] Datawind Innovations — Broken glass of tablet at the time of arrival

Sonjuhi Kaul

from Delhi, Delhi

Address:	New Delhi, Delhi, 110091
Website:	www.datawind.com

I am shocked to recieve a broken glasses ubislate just at its arrival todayi'm attaching the photos here. Such a bad service i have never recieved in my life. Thankgod i just opened to check & it was already broken. The packaging was as if it were v old. The glass is completely shattered with tapes trying to fix it... As if the seller purposely did this!!! Too bad... Not only that the whole tab is broken from inside with cracks. Extremely disheartened. Wanted to gift it someone. And for this i don't know why i should pay extra 500!!! I would complain to higher authority, such a inconvenience. I would like a replacement of the same within 4 days or refund of my money. I have spent so much not for this definitely. Extremely upset.
I have ordered ubislate 7dx+
Fr ₹4999
Order no. - pm17051729r7lmzy

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Jun 27, 2017

Complaint marked as Resolved

Datawind Innovations customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

Datawind Innovations Customer Care's response Dear Customer,

We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

Alternatively you can contact on our technical support number at [protected] /[protected] between hrs of (9AM to 6PM)

you can also contact us on [protected]@datawindcorp.com

Regards,
Datawind Innovation

Jul 21, 2017

Updated by Sonjuhi Kaul The number shown here is wrong & busy all the time no response or call.