[Resolved] Datawind Innovations — Broken/damaged display

shambhuadhikari

from Kolkata, West Bengal

Address:

744103

I had booked datawind 7sc star with free internet keyboard scratch card on 27.4.2017.
My order number (Cck99f0-1). I received on 03.05.2017 vide awb no[protected]. To my utter surprise it was broken display with no keypad no scratch card. It was also labeled with "Glass broke" I tried to reach on so call customer number, but it was worthless, no body response. I request to solve these problem with replacement as soon as possible. Waiting for quick solve.
My contact number [protected]/[protected]

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jul 7, 2017

Complaint marked as Resolved

Datawind Innovations customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2017

Datawind Innovations Customer Care's response Dear Customer,

We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

Alternatively you can contact on our technical support number at [protected] /[protected] between hrs of (9AM to 6PM)

you can also contact us on [protected]@datawindcorp.com

Regards,
Datawind Innovation

Verified Support

Jun 05, 2017

Datawind Innovations Customer Care's response Dear Customer,

"Greetings for the day - Data Wind: Committed to customer satisfaction”

Thank you for contacting Data wind and we apologies for inconvenience.

As per telephonic conversation with you, we would like to request you to please wait for some time. We have forwarded your details to concern person and we will get back to you shortly in reference of your concern.

For more information, Please contact us at[protected].

Regards,
DataWind Innovation.

Verified Support

Sep 30, 2017

Datawind Innovations Customer Care's response Dear Customer,

Greetings of the day !!

Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest.

Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.