[Resolved]  Datawind Innovations — combo offer of tab and smartwatch.

Address:

Sambalpur, Odisha, 768001

On watching the advertisement of datawind on its combo offer of tab and smartwatch, i placed my order. Accordingly i received a packet and paid cash on delivery for rs.4300. I was shocked on opening the package that it contained only tab, charger warranty slip and a slip for requesting for keyboard through sms in case of non-receipt of the same. I contacted the concerned person over phone for the smartwatch and keyboard. I tried to tell him that prior to placing the order i got confirmed by the company representative over phone that keyboard was also available in the combo offer. But all my requests fell in their deaf ears. Then a formal reply from the other end came stating that the smartwatch will be sent to me. The mobile number shown in tv was also tried by for seeking help, to which i was treated very rudely. I have also sent series of emails to their sales. But they only informed me that they would send me a smartwatch over phone. Now please advise me next course of action. Regards, debasheesh maitra