[Resolved] Datawind Innovations — Defective piece (Broken, display no scratch card and keyboard) | |||||
I had placed an order bearing order no ubislate (3g7+) 7sc star with free internet, keyboard, scratchcard priced at rs3199 + shipping charge (300) after coming across your Advertisement in tv channel on 26.03.2017 as per message it will be delivered in 07-10 working days with order id cc052mee-1and gave a mobile no; [protected]. And i have received the parcel on08.04.2017 after opening the parcel i was shocked to see the touchscreen glass in broken condition. And it was not in working And i called the your customer care no.[protected] / 6668500 and[protected] sevaral times but there was no reply from your side. They had announced that each order will get keyboard, scratch card with gift vouchers of 5000 rupees. When i opened the parcel, i did not find the it same ie neither scratch card nor keyboard was given. Further, i find that the tab supplied is defective and in broken condition. Hence i intend to send you back and request you to send me a new piece in good condition otherwise refund me to my amount. I now again request you to arrange to take back the defective item and send me new piece or refund the amount or else i ll drag your company to court Was this information helpful? | |||||
May 16, 2017 Complaint marked as Resolved Datawind Innovations customer support has been notified about the posted complaint. Verified Support Apr 15, 2017 Datawind Innovations Customer Care's response Dear Customer, We deeply regret for inconvenience. We have your contact details and we will get back to you shortly. Alternatively you can contact on our technical support number at [protected] /[protected] between hrs of (9AM to 6PM) you can also contact us on [protected]@datawindcorp.com Regards, Datawind Innovation | |||||
 1 Comment | |||||
Comments
I have complained my times and I have sent 28 emails but not provided fresh tablate, keyboard and scratch card till now, after that I have called costomare of datawind they gave me many adress and numbers of service centres in Delhi but when I visited those adress I did not find any person that provides me fresh set and write me roa letter but they told me I have left datawind, I want to ask datawind when will provide their customers good facilities and why datawind is cheating with costomares? I request all persons that are affected by datawind please file fir agains datawind and I will also go to court as soon as possible, ABDULBARI, MY ORDER NO CCQYQ838-1, MY MOBILE NO [protected], MY ADRESS FA 9 GROUND FLOOR SHAHEENBAGH ABULFAZAL ENCLAVE PART 2 JAMIA NAGAR OKHLA NEW DELHI 110025
Reply
Abdul Bari Siddiqi's reply, Apr 17, 2017
I was received datawind tab 12 April but did not replace till now and didn't give any gift and keyboard and Tablet is out of use, very bad
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108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065