[Resolved] Datawind Innovations — Tab

Sushma Mone

from Mumbai, Maharashtra

Address:	411027
Website:	Datawind.com

. I have purchased datawind Tab which has been delivered to me on Wednesday 28. 12.2016... Which I can't able to charge. Only once able to communicate with customer care number [protected]... What a great solution given charge with different charger and insert pin in hole... N call after 1 hour... Did d same but your damit customer care number only knows to play the record. On calling on first number saying also available on second number n calling on second number saying also available on first number... Is there anyone who is responsible to resolve the matter... Only saling Dept taking phones. N repeated ly saying sorry. N we have mailed your complaint n u will receive call in 24 hours.. but there is not a single call. R u playing with d customer service?
My pH [protected]/[protected]...

Sushma

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Feb 6, 2017

Complaint marked as Resolved

Datawind Innovations customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Datawind Innovations Customer Care's response Dear Sushma,

We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

Alternatively you can contact on our technical support number at[protected] /[protected] between hrs of (7AM-11PM)

you can also contact us on [protected]@datawindcorp.com

Regards,
Datawind Innovation

Verified Support

Jan 04, 2017

Datawind Innovations Customer Care's response Dear Sushma,

“Greetings for the day - Data Wind: Committed to customer satisfaction”

With reference to our telephonic conversation ([protected]), we understand that currently you are unable to use the Data wind device due to some issue in the device and wish to get it tested or repaired in our service centre.

As we have provided you the complaint number and Shri sai Telecom & Leptop (Pune) Service centre address details to submit the device for rectification, we request you to kindly visit service centre with your device, invoice bill and this complaint number.

For any query or updated status you can contact us on[protected] /[protected] or write us on [protected]@datawind.com .

Regards,
Datawind Innovation