[Resolved] Datawind Innovations — We did not receive our scratch card from datawind. Tracking number is AWB 90121429

umamahesh vadrevu

from Hyderabad, Telangana

Address:

New Delhi, Delhi, 143001

I bought a Ubislate (TAB) 3 months ago in the offer period of scratch card. We did not receive our scratch card from DATAWIND yet. Now we received a message saying that scratch dispatched through BOOKMYPACKETS courier services. Tracking number is AWB 90121429. We did receive any courier from BOOKMYPACKETS. But when check the status with the tracking number which was provided by DATAWIND, the status is showing as delivered. Please take complaint on DATAWIND as well as BOOKMYPACKETS and also we did not find contact number of BOOKMYPACKETS web site. Please help me in this regard. Thank u

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Nov 21, 2017

Complaint marked as Resolved

Datawind Innovations customer support has been notified about the posted complaint.

May 11, 2017

Updated by umamahesh vadrevu We did not receive the scratch card from courier yet. Below are the SMS we received from DATAWIND. It seems this is big fraud company.

May 11, 2017

Updated by umamahesh vadrevu Scratch card worth Rs 5000.

Verified Support

Oct 21, 2017

Datawind Innovations Customer Care's response Dear Customer,

Greetings of the day !!

Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest.

Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.