[Resolved]  Datawind — Non receipt of scratch card.

Address:Jammu, Jammu and Kashmir

I bought ubislate 7cz tablet vide invoice No. TIBD12180586 DATED[protected]. Along with tablet i received a letter of your company wherein it was mentioned to claim a scratch card send email to [protected]@datawind.com address or make a call. Accordingly, I sent email to that address on[protected] followed by a reminer on[protected] to claim scratch card of my AWB No. [protected] of invoice No. TIBD12180586 DATED[protected] but till date i have not received the scratch card. I also made couple of calls to the particular number mentioned in your letter. You are as such requested to kindly sent the scratch card at the earliest.
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Aug 14, 2020
Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
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I bought ubislate 7cz tablet vide invoice No. TIBD12180586 DATED[protected] from Datawind. Along with tablet i received a letter of datawind company wherein it was mentioned to claim a scratch card send email to [protected]@datawind.com address or make a call. Accordingly, I sent email to that address on[protected] followed by a reminder on[protected] to claim scratch but till date i have not received the scratch card.
Dear Shahnawaz Ahmad Khan,

Greetings of the day.

We have forwarded your issue to the concern team and you will be getting the gift voucher at the end of this week.

Alternatively you can contact us at our support number:[protected].

Regards,
DATADATAWIND INNOVATIONS.
Dear Shahnawaz Ahmad Khan,

Greetings of the day.

Please share your contact number through which you have placed your order, As we are not able to find any details from
this order number TIBD12180586.
Alternatively you can contact us at our support number:[protected].

Regards,
DATADATAWIND INNOVATIONS.
My contact Number is [protected] from which i placed order.
My AWB No. is [protected]
This is in reference to my previous messages regarding non-receipt of scratch card but till date i have not received the same nor datawind contacted me.
i have made complaint to datawind innovations ltd regarding non receipt of scratch card. in response to the complaint datawind replied as under:-
Please share your contact number through which you have placed your order, As we are not able to find any details from
this order number TIBD12180586.
Alternatively you can contact us at our support number:[protected].
Accordingly i provided my contact number and also contacted them on [protected] but till date the matter has not been resolved. It is requested to datawind to kindly resolve the issue at the earliest.

datawind ubislate 7cz is not switching on

I have used wrong password for couple of times. While I was putting for third time the tablet has switched off thereafter I cannot able to switch on.

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