[Resolved]  Datawind — not support google; not able to take backup

imei: [protected] & [protected]; invoice tifex[protected] dt 22.05.2015 received item on 05.06.2015 tablet not support "google". i am not able to take backup. not able to installed apps. os is kitkat4.2.2 of google, but its not support google. i have talked to your customer care & technical team, to Mr. mayank, pankaj, nirmal and ms. sawati but they all are not able to help me. ms. nancy and mr mahajan hide me to give details about tablet before purchase. one of your technical staff person told that purchase laptop to take backup. very sorry to say please rectify the same other wise refund my money. no body respond, when i mailed to you. your technical staff not responded well they said only and only sorry. please suggest where i can go to take my money back. i don't want to go consumer court. please sort out.
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Aug 5, 2021
Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
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Dear Abhay,

Greetings of the day.


As per discussion, we understand that you was not having device with you at the moment. Kindly follow the instructions given to you over phone and do let us know in case if you are facing the query regarding the same.


Thank you for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.
Add account is also not possible photo attached for proof.when I add my account google team warn that some body hack your gmail account and told that use only genuine table (we know GOOGLE is reputed organisation). Apps slid me market is also fake apps after download installation failed.
Dear Abhay,

Greetings of the day.

Kindly find below the address for the service center at Himachal Pradesh with complain ID:0608HP3819. Please visit there for any issues related to the DATAWIND tablet.

1) Praveen Communication
Praveen
Mohal Kullu, Near Cambridge School, Mohal, Kullu, Himachal Pradesh
Contact no:[protected]


2) Prachi Mobile Solutions
Nitin Chauhan
Moti Bazar, Near Chauhatta Bazar, Mandi, Himachal Pradesh
Contact no:[protected]

Alternatively you can contact our support number at [protected].

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS

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