[Resolved] Datawind — Tablet Pendinng in Service centre till 26th Nov14 and not getting any support from company

jain_mayank

from Gurgaon, Haryana

Address:

Faridabad, Haryana

I have send a tablet for repairing on 26th Nov 2014 which is under warranty is in switch off mode and not take charging, Sim is also not working and many problems. I ask them about my status on around 3rd DEC they told me that it take us about 10 days to return you tablet after that i call them on 12th Dec they told me that it take us one more week to repair your tablet.after I call them on 22nd Dec and they reply me the same thing.so in that case i am not able to understand what to do.But now i want my money back.Please help me in resolving the issue.

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Aug 14, 2020

Complaint marked as Resolved

Datawind Innovations customer support has been notified about the posted complaint.

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Datawind Innovations Customer Care

Verified Support

Dear Mayank Jain,

Greetings of the Day.

We regret any inconvenience caused.

This is to inform you that kindly share your contact no so that we can assist you further.
Alternatively you can contact our support number at [protected].

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.

Datawind Innovations Customer Care

Verified Support

Dear Mayank Jain,

Greetings of the Day.

We do not have any details from your end and are unable to get in touch with you in the absence of any contact details.

If the issue still persists, kindly log a new complaint with valid number so that we can assist you at the earliest.
Alternatively you can contact our support number at [protected].

Thank you so much for your patience and cooperation.

Regards,
DATAWIND INNOVATIONS.