[Resolved]  Datawind — Ubislate 7c+

Address: Gurgaon, Haryana
Website: DATAWIND

I have purchased UBISLATE 7C + on 28/10/2014, The Tab started to hang from the 2nd week of purchase, every time I have to prick a pin in the reset hole to start. The Tab got dead on 26/03/2015, I had gone to the service centre (M/s Neosa Electronics, S P Mukherjee Road, Kolkata), the restart the tab after keeping for 4 hours with them. Then on the tab gone dead again, and the service center, unable to repair, on 10/06/15, they sent the set to your H .O. at Gurgaon to repair (DW/595 dt 10/06/2015). I received the repaired set on 4/7/2015. After a week it started hanging again, the set again got dead on 25/9/2015, the service center again repair it. At present the tab hang once and presently no Apps is functioning. Now you tell me what should I do, I have purchased this tab with lots of hope. Now I want a replacement of this defective tab or return of my money. Details: I K Lahiri 'Tripti' 96/4, P. Majumder Road, Kolkata - 700 078 [protected], email: [protected]@gmail.com Invoice no TI/DEL/10280052 dt 28/10/2015 (IMEI no [protected] & IMEI no [protected] )UBI 7C+
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Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2015
Datawind Innovations Customer Care's response
Dear I K Lahiri,

Greetings of the day.

We apologize for the inconvenience, we care about your grievance.

As discussed today, either you can submit the device in our authorized service centre or you can send directly to our Head office, Gurgaon .Kindly share your decision regarding the same so that we can assist you further .

Thank you so much for your patience and cooperation.

Regards,
DATAWIND INNOVATIONS
Verified Support
Oct 06, 2015
Datawind Innovations Customer Care's response
Dear I K Lahiri,

Greetings of the day.

As per our discussion today, kindly send your device to our head office in Gurgaon at below mentioned address:

DATAWIND INNOVATIONS PVT LTD
740 Udyog Vihar - Phase 5,
Gurgaon, Haryana - 122016.

Please share the tracking details when you courier the device to the above mentioned address.
Once we get the device here, we will share the exact status about the repair.

Thank you so much for your patience and cooperation.


Regards,
DATAWIND INNOVATIONS
 
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