DDA — Water bill payment not received

Dear Sir/Ma'am,

This is to bring into your notice, I have paid bill amount Rs. 444 on dated 01/03/2022 against the Water bill (Bill no. 878451 dated 24/02/2022, Challan no. [protected]) through net banking. But I have neither received message/mail nor receipt/acknowledgement.
Pls. find below transaction details:

Response Message Transaction Successful
Date Created[protected]:12:44
Payment ID[protected] Merchant Ref No. [protected]
Amount 444.00
Mode LIVE
Transaction ID[protected]
Secure Hash[protected]
Name NA
Email [protected]@rediffmail.com

Requesting you to update the bill amount paid Rs. 444 in your record and generate the receipt.
I shall be highly obliged to you

Pls. find the other details:

Consumer No.: DDARZ0030466
Name: Pankaj Kumar
Challan No.: [protected]
Connection No.: 76810
Meter No.: 138752
Flat No. 52
Block C-19
Pocket No. 2
Sector 34
Location 31
City Rohini, Delhi

Note: Water bill is attached in mail for your reference.

Kind regards,
Pankaj Kumar