Deccan Chronicle — Dining table ordered at lifestyle home centre furniture

Address:

Hyderabad, Andhra Pradesh, 500038

Dear sir, madam,

This is with reference to the order placed by me for a dining table on 10th july 2016 vide invoice no. 1372121 and cdi no. 503 for an amount of rs. 61, 425/- at lifestyle furniture (home centre), begumpet, hyderabad.

The same was to be delivered on 28th jul 2016.

The salesman who helped us in this regard is shankar / naresh at lifestyle homecentre, 2nd floor, begumpet, hyderabad.

We had taken a loan from bajaj finserv for a period of 8 months in this regard and the concerned person is rakesh.

I would like to cancel this order due to some problem and the same was communicated to naresh from home centre at[protected] and also rakesh from bajaj finance. have also spoken to suresh who is incharge/manager at homecentre.

I also called up the tollfree number[protected] to inform about the cancellation.

I was provided the following :
1.invoice
2. delivery checklist

Just to brief you on what has happened at homecentre on 10th july,...

My signatures were taken on all the documents of homecentre and bajaj finance with old bank details. i had informed that there is a change in the bank and the details available with bajaj finance were not to be considered. i was informed by homecentre and bajaj finance that only after i provide a cancelled cheque of the new bank and my id details, the bank will be considered and the loan will be processesd and only then all the documents will be handed over to me.

I wrote emails (the email id's on invoice & delivery checklist) provided and requested for support and cooperation from the management to cancel this order and not to take any amount from bajaj finance in this regard. as i am regular visitor at lifestyle. but there is no response from them.

Have also written to bajaj finserv requesting not to disburse the loan amount. i have been informed that the loan has not been disbursed as the documents are not complete (cancelled cheque not provided).

Homecentre is very adamant and not ready to consider the case inspite of my regular requests. they are forcing me to take the dining table or some other item instead. it is a forced sale, just because the invoice has been raised.

I would request homecentre again to cancel the order and hence do not deliver the product and not to take loan amount from bajaj finserv.
I also request bajaj finserv not to disburse the loan.

Have also requested lifestyle furniture and bajaj finserv to acknowledge / confirm receipt of this email and that the loan has not been processed.

Thanking you,

Yasmeen