[Resolved]  Deccan Chronicle — No delivery after paying for the subscription

Address:Bangalore, Karnataka

Hello, This is Ranjith. I have subscribed for deccan hearald edition for an year. I didnt get the paper delivered for a month now. I contacted the number that i was given to contact on any issues and it turns out i got in to a second issue of poor response. This is followed by further contacts with other people in the delivery chain only to know how many irresponsive people are there in the deccan hearald paper delivery chain. The distributor went to the extent to say that he does not work for deccan hearald when i called him to enquire. First time he responded saying he will solve the issue and in two days he said he is not working for deccan hearld. Seems severe attrition :-) May be he started working of deccan getaway. Other issue i faced is they started delivering me hindu and telugu news papers instead of deccan herald. Not sure im being told indirectly to change my subscription to one of these papers or this is a special standalone complimentary offer for deccan herald subscribers until their issues are resolved. Again this also stopped in 2 days. Net Net you gave me a good experience and plenty of reasons not to go for your subscription any more and recommend the same to the people whom i don't want to put in to trouble. Much appreciate your service. I do know that my issue will not be resolved but again wanted to take the opportunity to step up in the forum that you have created to share the knowledgeable experience that you have provided me by becoming your subscriber. Regards, Ranjith R Email: [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hello,
This is Arup Sarkar. I have subscribed for Deccan Chronicle edition for an year on 17/01/15 by check of 399. The check was encashed on 24/01/15. I am yet to receive a single paper. I tried contacted them several times but only got false assurance that you will start receiving it soon. But nothing happened. It's really frustrating. My No is [protected].
Thanks,
Arup

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Deccan Chronicle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    233
    Pending
    0
    Resolved
    43
    Deccan Chronicle Phone
    +91 40 2780 5393
    +91 40 2780 5392
    +91 40 2780 5397
    Deccan Chronicle Address
    36, Sarojini Devi Road, Secunderabad, India - 500 003
    View all Deccan Chronicle contact information