[Resolved] Dejavutrends — Breach of trust-non delivery of goods as promised | |||
I have been cheated by online merchant called dejavutrends of Andheri-E Mumbai. I am retired senior citizen. I have paid the full amount on 28.02.2014 through net banking from my Bank Account with Bank Of India. My order numbers are[protected] and[protected] for purchase of two Hard Disks. Usually, getting ordered items within a week time is my proved experience. Same day shipping and other promises and guarantees were seductive strategies of my merchant's home page of dejavutrends-Andheri east Mumbai. I have sent mails 20 times, having got reply of false promises not fulfilled so far even after 33 days, and 20 times phone talks having kept records time, person and date (with audio} which is with me. The founder and owner of the merchant site is Mr. Kaustubh Chokshi. There are hundreds of negative feedback and grievance cases uploaded by poor citizens who have been duped with their money. There are so many mails and actual talk audio files with me., They goes on giving false promises and killing time and misusing peoples money and playing with the peace of mind and psyche, eventually thrust into depression or other psychic disease. If they are not stopped or controlled, the time will come that very larger numbers of poor buyers are victimised.This is high time to take it seriously by Police, RBI, Banks - that maintains accounts {-new norms of KYC must be formed for on line seller merchants } EBS- On- line Payment Gateways, being constantly vigilant of their activities and on-line opinions or reviews { my merchant is widely spread all over for negative reviews-} and enforcing new laws and rules regulations of E Commerce. I am hopeful and ready to cooperate by providing all possibble information required by yourself regarding the issue and expect utmost kind help. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Deja-Vu Trends customer support has been notified about the posted complaint. | |||
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24, Apurva Estate, Makhwana Lane, Opp:- Vaman Center, Andheri-Kurla Road, Marol Naka, Andheri (East), Mumbai, Maharashtra, India - 400069
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