Delhi Development Authority (DDA) — DDA Housing Scheme 2014 -Apathy in roling out Possession of the Allotted Flats

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New Delhi, Delhi

DDA Housing Scheme 2014 -Apathy in roling out Possession of the Allotted Flats Hello CNBC Team ! I have been a big fan of your program and the cause you took up - i.e Consumer's Awaaz. Here in my Complaint I would like to bring to your Notice the utter indifference of DDA Authority towards a Common man in one of their highly talked about flagship Housing Schemes (DDA Housing Scheme 2014).The Scheme was launched amid much fanfare and the Draw results followed in Nov'2014.After the Draw results were out .Many of our leading Newspapers, Quoted Senior DDA Officials that "The allottees of DDA's 2014 housing scheme will start getting possession of their flats from January 1, 2015". Apparently the formalities, lack of guidance and absence of a structured approach and lack of Governance in DDA Organization led to quite good amount of delay in submitting the paperwork and required Document Proofs & Payment to DDA Office in Vikas Sadan. Somehow I was able to complete these formalities by 8th May 2015 and was told by the DDA Officials that they will be calling me up soon for last formalities and handing over the possession, once the documents gets verified .And since then my struggle to get Possession of my Allotted Flat started.I am a Salaried Person working in a Pvt. MNC.So taking short leaves or break from work is next to impossible. After so many follow-ups on emails/Phone calls, it is apparent that no matter how much DDA Claims that they have improved on governance/delivery/functionality/online/Web tools, They are yet to even learn How to handle such Schemes and Web as a Tool.The Web Tool which they have created separately for each successful Allottee of this Scheme is as good as dead, With no information coming on Tool.After much follow-ups and following the chain of command I did send my EMAIL complaints to Dy Director Housing, Director Housing, VC DDA and Hon'ble Chairman DDA, Hon'ble Minister o[censored]rban Development & Housing, Hon'ble Chief Minister of Delhi .Not even one of them responding to my Complaint regarding the matter.LG Office kept on passing the buck to VC and there was complete radio silence from VC DDA throughout the time. It won't be a surprise to me if they claim that they haven't seen my mails. In next 4 Months After struggling to get a response out from DDA, Finally I have to again bite the bullet and took a leave from Office to visit DDA Office in Vikas Sadan this September.If I haven't been to Govt. Organization earlier, it would have been a utter shocker for me.On asking for my Flat File and it's status during these 4 months, t he Babu there very callously told that my File Documents would be in-complete that's why no action on it.But the surprising thing was the same dialogue was being repeated by every other Babu to almost all Allottees that came out there looking out for the status of their File and possession of Flat.On further enquiring if the submitted Documents were incomplete, Why in first case they were accepted and acknowledged by the DDA Officials, However if they missed out at first instance then Why no communication has gone to me/Allottees regarding the in-complete documents.There was a definite blank and a glare from the Official. Then as I was enquiring the things, My File was called out and the Babu started picking-up on things which were completely irrelevant and again said my documents are in-complete, citing a laughable reason that I have submitted only a single Address proof document, On which I objected but finding no point in arguing .I took out my PAN Card Copy and gave it to him.Then he told me that my File will be send to the Accounts Department for payment receipt verification which would take another Months of time.Any how I couldn't spend my complete day to argue or give them any logic.Because what I saw there was that every other Allottee of the 2014 Scheme was going through the same grind, delayed response as me.Even I saw a case of my College friend who got lucky in draw and was allotted the Flat in Dwarka, had come from all the way from Bangalore for checking the status of his File. Apparently his luck ran out that day and his complete file went missing.He had to re-submit all the Documents all over again and was given the same pill that now his file will be send to Accounts department for verification and they will duly inform us if any discrepancy /shortcomings/objections found . It's almost over a month and 20 days to this period.and me and my friend haven't heard a word from DDA on this.Looking at the pace of work and callous character of the DDA Officials it looks as a improbable that i'l get the possession this year.I know there are many more who are struggling with this Red-Tapism and apathy from DDA officials and will not be able to get their flats even by Diwali.But at the same time there are people who have submitted the Allottment Payment and documents much later than me and have been greasing palms of the Corrupt DDA Officials and got their Flats possession. I have already raised an RTI in this matter with DDA.But looking at the complete apathy from DDA, I can easily guess the kind of abstract response they are going to give. With high hopes I am writing this Complaint to you, So you may take this up the cause and do a program on the much hyped DDA Housing Scheme 2014, apathy of Officials and relevance of this ill -planned Scheme not only for me, but for many others like me whose dream of owning a house in delhi has already turned into a nightmare. Thanks & Regards, Siddharth Sharma Mob : [protected]