Delhi Haat Cottage Emporium — canvas painting

Address:

New Delhi, Delhi, 110055

While on holiday in india my wife and i purchased a canvas painting from ravi gupta delhi haat cottage emporium 51, panchkuian road, opp. Metro pillar no. 7 new dehli 110055 (Tel: +91 [protected]) on 8th october 2018. We discussed in detail with mr. Gupta exactly what design and colours we wanted on canvas.
He said it would take approximately 50 days to complete and that we would receive an email beforehand with a draft of the painting to make sure everything was as required.
The painting was delivered by post on 5th november 2018. The painting is not what we agreed. The size of the font is much bigger than discussed and we did not receive an email with the draft to approve.
We placed this order with you in good faith and we are very annoyed having paid inr 30, 000 in advance and it is not what we agreed upon. As previously mentioned above we discussed this in detail with mr. Gupta in his shop. We feel cheated by this. This is not good business practice and is also damaging to the tourist industry in india.

My contact email is [protected]@gmail.com