Delhi Jal Board Customer Care
Delhi Jal Board
Customer satisfaction rating: 1%
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1434
COMPLAINTS

Delhi Jal Board Customer Care

Delhi Jal Board

Address
Varunalaya Ph-II, Jhandewalan, Karol Bagh
New Delhi
New Delhi District
Delhi
India - 110005

Customer Care Phone Numbers and Contacts

Phone:
Phone:
294
122


Customer satisfaction rating
1%
Complaints
1434
Responses
0
Resolved
11
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Delhi Jal Board Customer Care related pictures (145)

Delhi Jal Board Complaints & Reviews

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Delhi Jal Board — No pipe line provided by delhi jal board in our block near residence.

 12938199abc on Jul 27, 2016
I ashok kumar r/o t-90 gali no.9 prem nagar_2 kirari delhi - 110086. Recently i got my new water connection issued vide k no.7736403957. On 22nd july i deposit bill amount rs. 5300/- related it. Next day i got massage,
'please get boring done within 15 days, else request will be cancelled."

1. There is no pipe line in my block provided by delhi jal board.
2. I have deposited rs.5300/- as an advance with you, whenever you provide me the pipe line then delhi jal board is entitled to generate the bill then i'll pay the same.
3. So you can not cancel my request....
Complaint comments  Read comments Complaint category Online Dating Services

Delhi Jal Board — No supply of water 42/2 east patel nagar

 GS kohli on Jul 27, 2016
It has been 6 months now, there is no water supply at our place. The municipal corporation connection does not work. Earlier there were fixed timing for water but now we do not have water supply from the government. We keep buying bisleri every day. There is nobody who is paying attention to our problem. There is alot of problem that we are facing. There is no water at home. And the official people are not listening to us. They are not bothered what the general public is facing....
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — Unauthorized water connection

 Deswal.akshit on Jul 26, 2016
Respected sir,

An unauthorized and illegal water connection working in ward no.2 near achar factory mehrauli, new delhi - 110030, #1. I have make so many phone jal board delhi, but no action have been taken.
And they will be put the connection at night after 10'o clock

No any action taken by delhi jal board on my complaints. So please disconnect and take the action against of unauthorized and illegal water connection.

Thanking you...
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — Water bill complaint

 niti123 on Jul 26, 2016
Dear sirs
Our water bill is not prepared correctly.
We are unable to understand our bills,
We have already paid 1047/- and now another bill of 1099/- as per file attached, there are not mentioned any subsidy by the government. And in our other bills 100 % subsidy is mentioned.

Kindly resolve the matter at the earliest.

Contact no.
9953486437
9810669693...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — Corrected water bill not received and unhelpful staff

 Kavita Sandhu on Jul 26, 2016
I am a senior citizen aged 90 years, residing at e 90 greater kailash part 2. My kno no. Is 6485531000. I received a water bill for period 24 nov 2015 to may 2016 for rs 78064. I lodged a complaint in writing to delhi jal board, chirag delhi on 04 jun, 2016. After numerous visits, a new bill was generated for period 15 sep, 2014 to 25 may, 2016 amounting to rs 61780 by this office. I was informed that the meter readings were never taken for 20 months after installation of new meters in jul, 2014. I was advised to apply for 25% rebate as permitted by the govt. Which i did on 23 jul, 2016. I have...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — Worst pipe line supply water in vijay enclave g-block near dda park new delhi palam 110045

 D.Anand2012 on Jul 26, 2016
I here by want to draw your kind notice towards worst pipe line supply water in vijay enclave g-block.initially the supply was ok, but after jat andolan in hariyana the supply has been effected badly. public of vijay enclave area are suffering from this problem badly. without notification pipe line supply water stoped for 08-15 days.in other part of delhi before stopping of pipe line at-least message is given by djb by media and newspaper, but why in this colony message is not conveying to the people of vijay enclave? this problem is occurring on regular basis after every one or two months.
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — Wrong water bill k no. 8950721000

 IK Jha on Jul 26, 2016
Dear Sir,

I received SMS for water bill of Rs. 1091.00 due date for payment is 9th Aug 2016. I would like to inform you that I have installed water meter on 8th May 2016 and submitted application to ZRO South III, DJB Office, GK I on 12th May 2016. Bill amount send without taking meter reading. I request you to kindly look into the matter and solve the issue.
Regards
IK Jha
Mob. No. 9818382441...
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — Billing issue for k. no. 1467671000 with delhi jal board

 vikdew on Jul 26, 2016
Sir,

This is to bring to your kind attention that my water bill under k. no. 1467671000 is coming in excess for the last three times.

My last bill was for rs. 748/- after adjusting the arrears of rs. 1409/- where i went to the delhi jal board office at rajender nagar. they told me to pay the same as it cannot be adjusted. now, i received my bill for rs. 1611/- which again too high for a family of four people.

I am a salaried person in private service and have a limited income where i cannot afford to pay such high bills for water consumption which is...
Complaint comments  Read comments Complaint category Family & Relationships

Delhi Jal Board — Regarding faulty bill no.628967842461 dated 22nd july 2016 pertaining to my connection no.6289631000

 satyen_47 on Jul 26, 2016
I have received the above highly exaggerated bill of Delhi Jal Board recently which shows 100 as reading in my meter no.15045101 on 9th July 2016 whereas the actual reading in water meter no 15045101 on 26th July2016 at 7.0AM is 52.3.I do not understand how this wrong & factitious reading has been noted down by your meter reader which has generated such a highly exaggerated bill of wrong amount . This has led me to a lot of mental agony & trouble as I m a 70 years old senior citizen living alone with my old wife & the we both being old persons hardly consume much water.The question of such high...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — Scheme for waiver of lpsc and slab-wise waiver accumulated arrears

 5kg on Jul 25, 2016
Zone/mr code: pp1/455/metered, area code: a-4/mnws greater kailash, name: sachin verma, k no. : 1184841000, meter no. : 2014a2095608
Your circular no. f. no. 16 (595) vd/w/2016/213-222 dated 24.2.2016 regarding scheme for waiver of lpsc/accumulated arrears. i have got new meter installed on 16.6.2016. your saket office told me that waiver will be reflected in my next bill automatically and there is no need to give application, but nothing appeared in the bill generated on 17.7.2016. kindly look into the matter and waive off all the 100% arrears/lpsc for this particular connection and confirm...
Complaint comments  Read comments Complaint category Utility Services

Delhi Jal Board — Unauthorized connection of water and sewer line.

 Evanshu Kumar on Jul 24, 2016
Sir,

With due respect i want to submit the following facts for your kind consideration and necessary action.

1. i am a law abiding and peace loving retired government senior citizen (75 years) living along with my family in my own above said house.
2. sh. mohinder singh tanwar s/o late sh. ram kishan is constructing three stories building with a provision of other stories on his plot no. wz-1097. the small portion of the back wall of his plot is on the side of my above said house. he has constructed main gate and balconies on my side and also on the portion...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — Irregular supply of water in a 1/102 sec 16 rohini delhi

 vermajeetu1 on Jul 24, 2016
Dear sir
This is to submit your kind notice that i jitender resident of a 1/102 sec 16 rohini is very much harassed by the partial water supply into my area i always waits till 2 am in night to get my day to day was water usage whereas in front of me my neighbors enjoys the 24 hr supply
And whatever the supply i got is filled with dirt and smelled water... This may also may harm our health
So hereby i am requesting you to please check the whole line and check the problem
Yours faithfully
Jitender kumar
9953730731...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — Dirty water supply problem

 shivarudra on Jul 24, 2016
For about 3 months, water supplied by delhi jal board is dirty and smelling. We are falling ill and have lost all patience now. Our routine life is disturbed because of this. I and my family is not getting the basic necessity of life. Kindly help, its a matter of emergency now. I have made several complaints during the last 3 months on customer care number 1916 and before this there was another customer care number. When i make complaint on customer care number 1916, i get message that your water problem will be resolved in 3-4 days. And we get good water for one to two days and thereafter, we get...
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — Chocked sewage main holes on main road near middle school, rana pratap bagh delhi-7

 nawal 63 on Jul 22, 2016
It is almost a quarter when djb personnel tried to clean main wholes on main road but all in vain. The main road is smelling and dirt is oozing out but djb has ignored their work.
Cm claims perfection over its department working, hence this complaint should be brought to his attention to understand the ground realities of department and instruct department head for corrective action
Similar situation is in front of house no a3/4 where msin whole is blocked and no action is being taken inspite of on line complaunt...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — Non-refund of overpaid bills of djb

 Ashok51 on Jul 22, 2016
During february 2016 a bill of rs.12508.54 was sent to me for payment of water bill to pay to avoid disconnection.
I paid rs.12509/- in november 2015 but eventually an amount of rs. 2808.62 have been adjusted (Details of which have not been given to me) and balance of rs.9700/- is lying with djb. On my repeated requests for refund of this huge amount, they have not taken any action.
Through this forum i once again request djb to refund me rs.9700/- immediately....
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — Suffering from highly dirty and smelly water

 gullu123 on Jul 21, 2016
Dear sir

I am one of the resident of prithiv park gail no.8, tilak nagar n. d 110018 area. our area is suffering from highly dirty and smelly water from past couple of months which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. it smells like it comes from some sewage water. water supply is not coming on time there is a crises of water in our area,
please help us in this matter since it becoming a serious issue.

We hope that our government will take some strict action in this matter and take the necessary action....
Complaint comments  Read comments Complaint category Home & Garden

Delhi Jal Board — Broken manhole in front of my house.

 Jagdeep Solanki on Jul 20, 2016
I m jagdeep solanki, resident of palam village chottiyal, near khari kuan, new delhi 45, this is apprise you that couple of days before upon complaint some of your workers came to my locality to check the reason for over flowing sewerage. But they were unable to open the cover, hence they broke the cover from the meddle and left it like that. Now the entire mohalla is in profound suffering and compelled to live in the unhygienic condition due to the blocked / choked and overflowing sewer lines.

My earnest request you to get it repaired at the earliest as this opens up right in from...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — Irrelevant Water Bill

 Kusum Rohilla on Jul 20, 2016
An amount of 11265 Rs. against K. No. 2480370000 has been received with bill no. 248038502000 for the period 26 April'16 to 26 Jun'16. The bill generated for the same K.No. for the time period 3 Jan'16 to 9 March'16 was only 106 Rs and before that was also of almost same amount.

There is some error in bill generation for this time and I have also noticed that you have charged 3999.5 Rs. against the sewerage charges, which is incorrect.

Kindly look into the matter and regenerate my water bill again....
Complaint comments  Read comments Complaint category Utility Services

Delhi Jal Board — No water supply since last

 rkpanwar08 on Jul 20, 2016
Sir, since DelhiJal Board has take care of water supply in Dwarka, Sector-12, Pocket-07, Water supply Never regularly come on time no day fix, we are facing much problem, I leaving since 2005 always it was regular daily witj fix timing but as Delhi Jal Board take this always we facing problem, Please do needfull, Thanks, Rajendra RWA, POCKET-07, SECTOR-12, DWARKA-110078...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — Complaint letter regarding dirty and smelly water supply in sant nagar extn., tilak nagar n. d 110018.

 burmiman on Jul 19, 2016
Dear sir

I am one of the resident of sant nagar extn., tilak nagar n. d 110018 area. our area is suffering from highly dirty and smelly water from past couple of months which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. it smells like it comes from some sewage water. water supply is not coming on time there is a crises of water in our area, please help us in this matter since it becoming a serious issue.

We hope that our government will take some strict action in this matter and take the necessary action.

Yours...
Complaint comments  Read comments Complaint category Nature & Environment

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