Delhi Jal Board Customer Care

Delhi Jal Board Customer Care

Delhi Jal Board

Varunalaya Ph-II, Jhandewalan, Karol Bagh
New Delhi
New Delhi District
Delhi
India - 110005

Customer Care Phone Numbers and Contacts

Phone:+91 11 2351 6261
Fax:+91 11 2351 6261
Satisfactory Rating
1%
Complaints
1029
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Delhi Jal Board Complaints & Reviews

Delhi Jal Board - No water supply since last 5 days

User
 hansika sharma on Aug 31, 2015
I rajiv sharma r/o 91-92 vipin garden kakrola more uttam nagar new delhi - 110059. sir i am spine injury patient and unable to move anywhere and my request is there is no water supply in our area from 5 days. we are facing very huge problem feom DELHI JAL BOARD. sir please listen my complaint seriously.THANK-YOU very much. RAJIV SHARMA 9350833405...
Complaint comments Read comments Complaint category Government Organizations

Delhi Jal Board - Water supply problem

User
 dev karan Goel on Aug 30, 2015
Dear Sir/ Madam With due respect I would like to inform you that we are not getting water of DJB from last 10-days on regular basis supply on address of street / Gali No. 53, 54, 55, 56, 57, & 58, Regar Pura, Karol Bagh, New Delhi- 110005. In this connection already informed thru telephonic to JE ( Mr. Sarwan Kumar Gupta, Mob. No.: 9650094180), MLA ( Mr. Vishesh Ravi Mob. No. 9953758914), and Chief Minister ( Mr. Arvind Kejriwal on his Mob. No. 9868069953) but unfortunately, we have not received any response from all of this side, and now you are requested to take this matter highly approach and...
Complaint comments Read comments Complaint category Municipal Corporation

Delhi Jal Board - Excess bill

User
 Anjoo Johri on Aug 30, 2015
My area code is A-18/Preet Vihar, my K NO:-2932420000. I have the present water bill dated 23-aug-2015. The bill amount is Rs.17740.00. My water meter is installed by DELHI JAL BOARD but on my bill, the meter type is written private.I have been paying heavy bills during last one year. I have applied for to check and change the meter but in vain. I am living in two bedroom flat, my family members are only four so consumption of water is very less. I have this connection from 2003 but the problem is being observed during last one year. So please check the status and history of my bill. I am...
Complaint comments Read comments Complaint category Government Organizations

Delhi Jal Board - Request to provide supply of water tank

User
 surender sherawat on Aug 25, 2015
I am residence of house no. Rzf - 1006, raj nagar - ii palam colony, new delhi
That, delhi jal board water tank bearing no. 7228 previously no. Is 2826 supplied drinking water in front of the above said premises. But last three weed without any information and reason stop the supply of water. I along with neighbours facing may problems due to non supply of water....
Complaint comments Read comments [1] Complaint category Other

Delhi Jal Board - Request to re-store the supply of water tanker discontinued after august 2015.

User
 salu.negi176 on Aug 24, 2015
Sir, It is to brought to your kind information that the petitioner / complainant is a resident of R.Z.F. 908/1A, Mahatma Gandhi Marg, Raj Nagar Part II, Plam Colony-77. It is submitted that the street where my house is located, there is no water supply from Delhi Jal Board as the connectivity from Main supply pipe line running through Dada Dev Road (near Dada Dev Bus Stand to inward Mahatma Gandhi Road, Khasra No. 907/908) has not been stored. To re-store the water supply to this stretch a new pipe line is to be laid by the Delhi Jal Board from Main Road, near Dada Dev Bus Stand, Sector 7,...
Complaint comments Read comments Complaint category Municipal Corporation

Delhi Jal Board - Road not repaired after change old sewer pipe with new one

User
 Parshant Kumar Bhatnagar on Aug 24, 2015
On 10th of August 2015 I had made complain number 201508100808 regarding not repairing of our street road after replacement of old sewer. The sewer were replaced more than six months and nothing has been done. On August 11, 2015 I have received sms on my mobile informing me that work has been completed without doing any work. On August 12, 2015 I sent a email regarding that nothing has been done but not received any reply. On August 14, 2015 I sent another mail to CEO Delhi Jal board informing him about above problem but till date not yet received any reply. Our road at Gali Rajputan, Subzi Mandi...
Complaint comments Read comments Complaint category Government Organizations

Delhi Jal Board - Dirty water supply for the last 8 months- KNO: 7052840000

User
 shivarudra on Aug 22, 2015
For about 8 months, water supplied by Delhi Jal Board is extremely dirty and smelling. we are falling ill and have lost all patience now. Our routine life is disturbed because of this. I and my family is not getting the basic necessity of life .kindly help, its a matter of emergency now. I have made several complaints during the last 8 months on customer care number 1916 and before this there was another customer care number. When I make complaint on customer care number 1916, I get message that your water problem will be resolved in 3-4 days. And we get good water for one to two days and thereafter,...
Complaint comments Read comments Complaint category Other

Delhi Jal Board - Water is stinking and dirty

User
 Shivangi Jaiswal Bose on Aug 18, 2015
For about 25-30 days water you supply is extremely dirty and smelling.we are falling ill and have lost all patience now.our routine life is disturbed coz of this.i m office going and have to face all kinds of problem .basic necessity of life is not met .kindly help, its a matter of emergency now.ja block khirki extension, malviya nagar...
Complaint comments Read comments Complaint category Other

Delhi Jal Board - Bill received 3000 rupee

User
 aryan111 on Aug 16, 2015
Hi sir, my name is deepak and live in A1/13 gali no.1, raja puri uttam nagar. My K.No. is 4408433805. sir i shifted here one year before and that time here no where water supply and we used summer well water. now i got my receipt of water connection and i paid water bill 650 of may. sir i have 500 ltr. water storage tank and water supply once in a day in evening. now i received a bill of 3000/- of june. i dont know how to do because 20k water is free and i consumed 15k because my water tank capacity 500 ltr. please help me of this bill issue and resolved this issue sir. please help me. Deepak 9810422699...
Complaint comments Read comments Complaint category Government Organizations

Delhi Jal Board - Meter running fast and bill exhausted

User
 Vks Mittal on Aug 15, 2015
I am residing in H.no 64-65 Block D/14 Sector-7 Rohini. My water bill suddenly shown an arrears of Rs.20000 and due to which my current bill is also affected. May be my meter is running fast or the guy who is taking reading mistaken. On a period of 82 days i used 355 units while before and after this 82 days period my average unit consumption is 1 unit per 3 days. i asked he meter reading guy many times to solve this problem and he always give me excuses and now when my bill reaches 28000, he is asking money to settle it. Please sort out my problem and generate me a fresh bill without interest on...
Complaint comments Read comments Complaint category Government Organizations

Delhi Jal Board - To get pipeline of delhi jal board in village bagdola

User
 vikas1653 on Aug 14, 2015
Respected sir, as the whole city develops and moving forward we the residents of (20 point program plots near dwarka sec 8 a block, village bagdola) are not even having water pipelines in our area .We have to bring water from far areas or to totally depend on private tankers. So please fit water pipelines as early as possible....
Complaint comments Read comments Complaint category Municipal Corporation

Delhi Jal Board - NEW K NO. 2299340000 COMP. DATED 7.7.21015, 8,7.2015 & 27.7.2015.

User
 D.Prasad on Aug 14, 2015
Since last one and a half month I am trying to inform the Delhi Jal Board for running of fast water meter and payment made there of for the last two years since new water meter installed only at my residence whereas in my neighborhood old water meters are working and they are bill at normal rates i.e. less than Rs.1000/- for three months period. The new meters all very defaults and running very very fast. I am making payment at very higher side for the last two year. It is there fore once again requested to verify the situation and look into the matter thoroughly . Mr. Kejriwal our CM assured...
Complaint comments Read comments Complaint category Other

Delhi Jal Board - Quality issues with the water supply

User
 Tarunaggarwal0007@gmail.com on Aug 11, 2015
Sir This is to inform you that we are facing some quality issues with the water supply of Delhi Jal Board in the locality of Uttam Nagar, New Delhi -110059. Recently, the water pipelines had been changed by the prescribed authority of Jal Board. Since then, the water is not coming clean through the taps of our homes. We are not able to drink this water as it smells like gutter. This can cause so many problems and diseases to the people. I hope that immediate action will be taken in this regard. Please do the needful. Regards Tarun Aggarwal...
Complaint comments Read comments Complaint category Municipal Corporation

Delhi Jal Board - Regarding my water bill no. 352776829679 dtd. 29. 07. 2015 k - no. 3527750000

User
 vinayakjha@rediffmail.com on Aug 8, 2015
Dear Sir, I have received the bill no. 352776829679 DTD.29.07.2015 in which the water meter reading is being shown as PLOC on 28 Jul. 2015 whereas actual reading in the above water meter on 28 July 2015 at 9 PM is 1675 consequently it has again resulted into a wrong water bill with aggravated amount for the correction due to the continuous negligence and carelessness of the water meter reader who goes to our colony to take the reading of my water meter. It is a very serious issue and needs immediate resolution at TOP MOST PRIORITY. Therefore, it is very humbly requested to look into this matter...
Complaint comments Read comments Complaint category Government Organizations

Delhi Jal Board - Sewer Dept - No proper teacher in science stream

User
 yogesh Kumar 671 on Aug 8, 2015
Sir, my brother is studying in Yamuna Vihar B-2 of science stream in 11th class. No proper science teacher available in school. It is not good for education. Please give a standard education. Please take action...!! Address of school: govt sarvodaya Bal vidyalaya, yamuna Vihar, No. 2 B-block....
Complaint comments Read comments Complaint category Education

Delhi Jal Board - Unauthorised water connections

User
 rajeev champ on Aug 2, 2015
Dear sir
I am here to complain against unauthorised water connections in kushak no2, village kadipur. because off these connefctiofn we are unable to get water as they use heay motors to suck out water.
kindly resolve it as early as possible....
Complaint comments Read comments Complaint category Utility Services

Delhi Jal Board - Water bill

User
 aryan111 on Aug 2, 2015
Sir i have received my water bill of R.s. 3000/-. Erarlier i have paid 650/- previous month. my billing date is 3 of every month and this bill generated 3rd of july. its showing 3000/- rupee and today is 3rd of August. my previous water reading is 124 and now its 139 thats means i consumed 15k ltr. water and 20k water is free. please help me....
Complaint comments Read comments Complaint category Other

Delhi Jal Board - Inflated arrears and bills,no response to repeated complaints

User
 Sushma Bhatia on Jul 28, 2015
K No.: 6807531000, last complain reference ID: 5374377778, previous grievances registered with No. : 201526544 and sent to Delhi Jal Board, may17th and and June 17th. Arrears carried forward after promise to write off on payment of Rs 44, 900/- on10th May2013. Bills were regularly paid thereafter but arrears were continued to be carried forward . Bills not received for a long time and then suddenly a bill received with large amount of arrears and penalties . Meter has never been read! If arrears as of May 10, 2013 are written off as promised in bills and consumption thereafter is billed based on...
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Delhi Jal Board - Regarding high meter reading

User
 sunanda kumari on Jul 27, 2015
I am writting from 116, 1st floor, Munshi Ram Colony, KNO No-3141501000.My prob is that the water bill which I got mentioned current reading as 959 where as my actual on even 2day date is 881.now for this wrong reading I will have to pay a very high amt of 2200 which is not acceptable to me so kindly resolve my prob so that I can pay the reasonable amount for the water used.....
Complaint comments Read comments Complaint category Products & Services

Delhi Jal Board - Fast Running of Water Meter Against New K.No. 2299340000

User
 D.Prasad on Jul 27, 2015
Please recall our complaint made on 7.7.2015 and 8.7.2015 at this site as well as at customer care No. 1916 vide No.7174682340 which was closed after doing a phone call that I should deposit Rs.150/- for testing charges of water meter. When we approach the DJB office at Shahdara for deposit of testing charges, they told us to give a application and concern staff will reach out home in 10-15 days for testing. But today more than 17 days are over and nobody has turned so far. Since out meter is still running very very fast and we will not make any payment for abnormal charges of Delhi Jal Board. And...
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