Delhi Metro Rail Corporation [Dmrc] — complaint for payment deduction

Address:

New Delhi, Delhi, 110001

I have been done the payment 500/- thru bharat qr code from payzapp wallet on 26.05.2018 at approx 04:15 pm to dmrc, payment has been deducted form my payzapp wallet, but according to dmrc payment not received.

But, as per payzapp team, amount has been received to dmrc. Today has been completed 15th days but payment not confirmed from dmrc side till date. I'm regularly contact with dmrc, but there is no any response.

According to payzapp, if your payment not confirm from dmrc, your payment refunded in your wallet within 10 working day, but now payzpp team not response. Now here you need intervention please help me.

​please find the below mentioned details for your reference. Please refer the trailing mail for further details.

Payment mode: hdfc payzapp thru bharat qr code
Total amount : 500/-
Payment date: 26.05.2018