Delhi Metro Rail Corporation [Dmrc] — kashmiri gate police is not giving me any report on my lost phone

Address:

New Delhi, Delhi

The fir no. Mrd-kgm-000569/2018 registered at e-police station, crime branch, delhi has been forwarded to police station kashmiri gate metro as per following details.

Name of the investigating officer is jagdish narain
Rank si
Pis number 28850625
Officer's email id
Police station kashmiri gate metro
District metro
Phone number [protected]

It is being 3 months now whenever i call him and ask about the status and report.. He just say "tracking par lga hai" but i am sure it is not put on tracking as whenever i asked for tracking report he just ignore it.