Delhi Metro Rail Corporation [Dmrc] — Misbehave by metro staff with student

Address:	Model town metro station 1st delhi
Website:	[email protected]

On Monday 19/12/22 my metro card is demage. So that I m go to metro customer care i told him I want to transfer my money in my old metro card he told me generate new card i said ok he generat new metro card & told me new card generate 200 rupees i said ok he recharge my card the new balance is 100 & 50 rupee charge for security i give him 500 rs note he give me 300 ok after that next day i go metro station and i told him my new balance is 100. You not give me 350 rupee why my card balance is 100 rs only..& then staff ne kaha mam kuch ni ho skta ap jao kuch ni kr skte usne slip bhi ni di misbehave krne lga bola me 50rs pr ni Marta me aise 50 rupee ni baat skta me 50lakh ki gadi me aata hu daily yeh sab me unka maneger bhi tha vaha mujhe us staff ne bahut ulta sidha bola jada garmi aa rhi h.. unke maneger ne merko samjhya unke staff ko kuch nhi kaha ..me chup chap roo k aayi vaha se... Me model to redfort daily metro travel krti hu me student hu me daily recharge karati hu card me. me jhuti bolti toh camera according check krne k liye nhi bolti unke staff or maneger kisi ne camera recording nhi nikali.. cashier sir ka name Sanjeev h may be afternoon time me duty pr hote h mujhse unse sorry chahiye in written or by face ... please help me sir me transfer slip ki pic sent kr rhi hu .. unhone bahut Ganda misbehave kiya mere sath