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Delhi Metro Rail Corporation [DMRC]

Delhi Metro Rail Corporation [Dmrc] — No Recharge after Payment

I had recharged my DMRC Rechargeable Card[protected] on date 16/Nov/2022 of Rupees 200/- via Paytm but there is no recharge till date. I had complained many times to customer care but no resolution of my problem so far.
I would request you to take necessary actions against concerned people and get this resolved as soon as possible. The screenshot of the payment is attached for your reference.
Thanks, in anticipation!
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    Delhi Metro Rail Corporation [DMRC] Phone
    +91 11 2341 7912
    +91 11 2341 7910
    +91 11 2436 5202
    Delhi Metro Rail Corporation [DMRC] Address
    Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi, India - 110001
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