Delhi Metro Rail Corporation [Dmrc] — payment made of 10, 001.00 has not been refunded into my account till 70 days

Address:New Delhi, Delhi, 201304
Website:www.delhimetrorail.com

I did payment of 10001.00 rupees at okhala bird century metro station during metro travel card recharge. This was a mistake as above 2000 is not accept able for recharge. I use my imobile app scan bharatqr and paid. As i was in extremely hurry, my card was also not worked at counter before. Now as i paid so no option to get refund at same time. Now the counter person shared the customer care no to complaint. So i recharge my card using paytm. And went for office. After several mail, i registered my complaint at station. Now till now 8 feb 2019 i have no refund. I paid on 30th nov 2018. So you understand that dmrc is driven by aap and they are just making money.
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Delhi Metro Rail Corporation [DMRC] customer support has been notified about the posted complaint.
Feb 08, 2019
Updated by pankaj.calm
Not yet resolved
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    Delhi Metro Rail Corporation [DMRC] Phone
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    Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi, India - 110001
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