Delhi Metro Rail Corporation [Dmrc] — Phone stolen by group of criminals inside metro

Is the Delhi Metro truly safe? I don't think so. On August 14, 2023, at 10:10 AM, a group of three individuals skillfully stole my iPhone from my pocket on sector 52 noida inside metro station. This incident was captured on CCTV camera 49, coach 6 platform 2, where they executed the theft without any apparent concern for DMRC security and surveillance.

This raises a pertinent question: why do these criminals act with such impunity in the face of DMRC security? It seems they believe that the Delhi Metro won't take any action unless a murder occurs or the offender has a strong political or powerful background. Despite being surrounded by hundreds of cameras, valuable belongings are stolen. This begs the question: what is the purpose of these cameras and extensive security checks? Does DMRC not view theft as a crime?

Every day, numerous individuals lose precious items to these brazen gang members who roam freely within the metro without fear. These criminals operate in groups, committing crimes without apprehension. Can the Delhi Metro not ensure the safety of its passengers? The increasing incidents of crime within the metro suggest a lack of proactive action by DMRC.

It's disheartening that individuals like us might be seen as mere sources of income, with DMRC neglecting our safety concerns. I am skeptical that I will ever recover my stolen phone or that these criminals will be apprehended, as they seem to carry out organized crimes while DMRC appears indifferent to passenger safety. It appears that DMRC only responds fervently when terrorism or murder is involved, signaling that stealing someone's property without consequences is deemed acceptable by them.