Delhi Metro Rail Corporation [Dmrc] — THEFT of mobile make samsung SM-G7102 bearing IMEI number [protected]

Address:122001

REFERENCE:Metro Travel card number 76144500
My phone has been pick pocketed by some unsocial element at Huda city Centre Metro station while I was standing in queue waiting for the metro at 7:17 p.m on 30th sept 2016. I immediately contacted the concerned Metro officer at Huda City Centre COntrol Room. The officer at Huda City Centre Control Room reviewed the CCTV footage and found the unsocial element clearly present at that very moment identification of which is very clearly observed on the footage.The mobile phone contains very important and confidential data.The metro officer also advised me to go to police station situated near the parking of IFFCO metro station.
I went over there and met Mr. NAressh, S.H.O. (mob: [protected]) of police station. He tried his level best and suggested me to file an online complaint at their website and also suggested me to give him the IMEI number of my mobile so that he can put the phone on tracking.
I also enquired from yard boy available at the platform who disclosed that he has seen the same miscreant earlier few days back at Dronacharya Metro Station which proves the person is professional pick pocketer.
My phone model is samsung SM-G7102 and IMEI number is [protected] and cost is Rs 20, 000.
Please make necessary enquiry into the matter and arrange to pay me the loss suffered by me to the tune of Rs 20, 000 and incidental charges towards mental agony.
Thank You
Kashish Luthra
[protected]
Was this information helpful?
No (0)
Yes (0)
Delhi Metro Rail Corporation [DMRC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Metro Rail Corporation [DMRC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    526
    Pending
    0
    Resolved
    61
    Delhi Metro Rail Corporation [DMRC] Phone
    +91 11 2341 7912
    +91 11 2341 7910
    +91 11 2436 5202
    Delhi Metro Rail Corporation [DMRC] Address
    Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi, India - 110001
    View all Delhi Metro Rail Corporation [DMRC] contact information