| Website: www.drtcindia.com |
Dear DRTC Team,
I am writing to bring to your attention a pressing matter regarding a shipment I sent with G.R. No: REHN/1/2004706 on 23rd December 2023.
Attached to this email, you will find the necessary details of the shipment along with the current tracking information. Regrettably, only one out of the two packages associated with G.R. No: REHN/1/2004706 has reached the destination center. Despite my repeated attempts to resolve this matter over the past 40 days through phone calls to both the sending and destination centers, the issue remains unresolved. I also sent email to drtcindia's customer support email ([protected]@drtcindia.com
) too, but no resolutions
According to the sending center, both packages were dispatched under the same G.R. number from their end. However, the destination center insists they have only received one package.
I kindly request your prompt attention to investigate and rectify this situation. The missing package is of significant importance, and its timely delivery is crucial. I have attached the relevant receipt image and tracking information image for your reference.
I appreciate your immediate assistance in resolving this matter and ensuring the safe and timely delivery of the missing package to its intended destination. Your cooperation in expediting this process is highly valued
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