Delhi Transport Corporation [DTC] — Bus Driver and Policemen Behaviour with women inside bus

I was travelling in bus number 118 (DLIPC 8741) which goes from Mayur Vihar to Mori Gate. I boarded at Vasundhara Enclave and while getting down at ITO at 8:45 am on 26 May 2022, since there was huge rush inside bus i asked the driver to open the back door but he refused and said badly to come in the front i wont open the back one. I said there is huge rush please open still he refused and said cant open you come in front and badly uttered in front of Police person who was standing inside bus. Even the police person standing was smiling and didn't even utter one single word. You should take a legal action against this bus driver and the police person who is nothing worth to be a policemen who can safeguard people in bus. I am a women so now how can i trust these policemen inside bus who cant do wrong with women in buses. They can be involved with these drivers. Kindly take case against them.
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