I am writing to bring to your attention an unfortunate incident that occurred while I was traveling on one of your buses.On [04/01/2024], on bus [Bus Number.DL1PD1474/Route .405A], I encountered an issue with the ticket checking staff. Despite having valid and proper tickets for my journey, I was unfairly fined. Moreover, during this interaction, the ticket checking staff exhibited unprofessional and disrespectful behavior towards me.I am deeply disappointed by this experience, as I have always respected the rules and regulations of public transportation and ensured that I possess the correct tickets for my travels.one thing i was booked tickets many time at this time but not scanner work properly. The ticket was already booked before the ticket checker is arrived.will The behavior of your staff was not only unwarranted but also unbecoming of the service standards expected from a reputable organization like Delhi DTC.I kindly request a thorough investigation into this matter and a review of the incident.by our cctv footages. Additionally, I would appreciate appropriate action taken against the staff involved to prevent such incidents from happening to other passenger.
Name. Rahi
Mobile no.
Date. 04/01/2024
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