Delhi Transport Corporation [DTC] — E pass section employees

For few days dtc site was on maintaince so e pass user can't access their e pass that was understood able but after maintaince as well pass is not accessible and e pass section employees are not answering the calls even after bell is ringing.another question is hiring of ticker checker they asked me to show pass online not screen shot how could I show them if site was not working...please resolve problem as soon as well my pass is valid for next two month as well and i travel everyday i can't buy tickets for each day