Delhi Transport Corporation [DTC] — Not stopping bus at the scheduled stoppage

Address:

New Delhi

I was waiting for a bus opposite of Ambience mall bus stop (beside the Paschimabad JNU Gate) on route number 604 plying between New Delhi and Chhatarpur metro for a ride. A bus whose number ending with 8565 passed from the stoppage at 6:11 PM. I along with other passengers indicated the driver to stop but he did not stop the bus and kept on driving. The bus was also empty at the moment. I waited for more than twenty minutes but no bus came till then, and then I had to arrange for an alternative medium to travel to my destination. I can not explain the suffering and inconvenience that this caused, as I had to travel in an auto in such a harsh winter and pay more than five times than I had paid on the bus and shivering all along my journey.