Delhivery — Damaged products repeatedly

We have received voltas dishwasher from Amazon in October 2021 which was delivered via urs company to us. This delivery boy came in night without informing us before while message was received in morning . He contacted us when he reached. Dishwasher was found broken.
For the next time we requested him to come in day time, but he today done the same thing, not informed us before while I got a message from company on 11:15 AM. This time also product was found with same condition, broken while taken from another company ( flipkart ).
He even misbehaved with us.
Kindly look into this matter.