I have been continuously following up with delhivery for the pod for tracking id[protected], which is important for me to get the refund from amazon, without which they cannot initiate the process. Everytime they ask for 24 hrs, and then i don't get any reply from their side ever.
First communication was sent on 31st august 2020, till now even after 4 mails to them i have not received the requested document.
This not expected from a reputed company like delhivery. Also, they don't have any phone number so that you can check with someone, and you are just dependent on mail which is very inefficient.
I have sent a mail to them today on 12th september 2020, and hoping to get the documents asap.
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As mentioned earlier, I have already mailed several times, but issue is not yet resolved.