Delhivery — Delhivery shows payment pending, even though the amount was paid, no refund received

I have created a delivery order on 4/7/2022 and payed Rs. 318
which was debited from my account
but the order still shows payment pending,
because of which I had to place a second order
Can someone help me get the amount back for the failed transaction

order id : T1656UFD9478G91872
transaction id :[protected]
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