Delhivery — Fraud by company on prepaid order delivery

Address:

Ahmedabad, Gujarat

Hi,

My awb number :[protected] and the status is cancelled / returned.
No one has contacted me for delivery of the product. They have cancelled it by them self.
Call centre executives are telling the same thing what is displayed on the website they are not forwarding the issue to next level if they have.
I mailed them the issue on customer. [protected]@delhivery.com but no response.
Tried to reach there local office address which is given by them but is is purely fake and they don't have there contact information. . Address was

Shop 2 / 3, nagji complex, near bob atm
Heerawadi, ahmedabad

I am not sure where to go now.

Thanks
Abhishek