Delhivery — Item Not Received | |||
On the 24th of May 2014 I purchased a Nikon D3300 DSLR Camera (Order Number - [protected], Tracking Number - [protected]), form Snapdeal. The date for it to be delivered was 28th of May 2014, but on the appointed day it did not arrive. For almost 2 days now I have been awaiting the delivery of the parcel, but to no avail. I have called up Snapdeal, and Delhivery, but neither are very helpful. Snapdeal, at the best managed to lodge a complaint for me, but for some reason that still has not sped up anything or made any difference. The people working at the Delhivery Call Center are extremely unprofessional, and I so wish that if I knew it was being done through Delhivery, I had ordered from Amazon.in. It has 1 day delivery, and you do not have to waste your hours calling them up and chasing them around the place. I seriously advise Snapdeal to stop using the services of Delhivery, as it is losing you a lot of business. I too will in the future reconsider buying from you if this kind of behaviour and poor service, informativity and experience is repeated. I hope you get thye chance to read this as it involves a lot of losses for you, and as well as the customers. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Sikandar Alexander Muqbi,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team