Delhivery — Money deducted thrice no response from team past 4 months

Address:

delhi

I ordered a package from ajio and tried to pay via the upi app and the payment was deducted thrice I tried reaching the company over their official mail but for the past 4 months they are making excuses for idiotic reasons
the customer service is low on IQ seriously and then their CEO says India is tough market to handle of course it is you don't have the caliber to lead a company properly