Delhivery — Return of product delivered that was not ordered

Hi Team,

I have received a order from Saniya (Baidyabati, West Bengal, 712222) that was not ordered by me.
The product was delivered on 23rd August which was in a CoD mode with an amount of 350/-. The tax invoice does not have the contact info of the seller. The delivery person also did not have the contact info of the seller.

I think this is a big glitch in the part of Delhivery as they should have the contact info of the seller else there will be a lot of fraudulent delivery like this.

My purchase order number is [protected] and I want full refund of the amount in exchange for the refund of the product received. I have no clue on who placed the order or how she got the address so, could not raise a refund request on my own..

Please look into this at the earliest.

Thanks,
Nandita