[Resolved] Delhivery / Ssn Logistics — Damaged product delivered and blaming us of that | |
By mistake I happened to book a shipment with you on 22nd May which was supposed to be delivered on 27th May but thankfully after following so much with your uncooperative and arrogant staff I got it delivered on 15th June that too in a very ugly state. All the boxes are damaged, sanitizer bottles leaked and material was not in salable condition. When I asked them at the time of delivery they said we will get a call from claims department but no one called. When we wrote an email to them their response was over packing was not proper. If our packing was not good then how can they accept the package at the first place? We get the material regularly from vxpress but never damaged but when booked through delhivery they damaged. I guess that's the reason why they didn't delivery it on time. Please help me in getting the value of my damaged goods. Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved Delhivery customer support has been notified about the posted complaint. Verified Support Jul 22, 2020 Delhivery Customer Care's response Hi, We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue. Thanks & Regards, Team Delhivery | |
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