Delhivery / Ssn Logistics — My package wasn't deliver within the time specified

Address:	New Delhi, Delhi, 500078
Website:	www.delhivery.com

They haven't delivered the package. I have ordered the package from paytm 10 days ago. They took the product from the vendor 4 days late and for transporting to the city nearby i live in 3 days. And another 3 days shipping tome. Customer care doesn't respond correctly and blabber as if they don't know any information. They refuse to give information of the delivery person so that we can call him and ask where he is. Very bad service delhivery. Why the e-commerce companies like choose a [censored]ing courier delivery service like this. Paytm people even doesn't take care of their customers and reply.